Personal Data Protection Act (PDPA) Policy

The purpose of this “Privacy Policy” is to inform all individuals from whom Personal Data is collected by ECS Singapore (“You” or “Your”) how ECS Singapore collects and uses such Personal Data and how You can control its use.

Our website address is: https://ecss.sg.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy sets forth the principles and guidelines governing the protection of Your Personal Data including the Personal Data collected on or through the Sites.

ECS Singapore collects Personal Data either online (including via email) or offline and this Privacy Policy is applicable regardless of the means of collection or processing.

Personal data (“Personal Data”) means any information relating to an identified or identifiable person. An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the person.

Non-Personal Data means any information that does not result in the identification of a person.

For visitors and users of the Sites: each Site is subject to Terms of Use that can be found on each Site and are incorporated into this Privacy Policy. Your use of the Sites and any Personal Data You provide on the Sites are subject to the terms of this Privacy Policy and the applicable Terms of Use.

2. DATA COLLECTED

a. Visitors

Visitors are individuals who visit the Sites without registering themselves. Their Personal Data likely includes:

  • IP and/or MAC address
  • Cookies and
  • any other Personal Data as may be relevant for the purposes listed below.

b. Users

Personal Data collected (including from those who visit Sites and enter information) for the purposes listed below likely includes:

  • title;
  • first and last name;
  • postal address;
  • email address;
  • telephone number(s);
  • type of organization (company, school, university, etc.), organization name, organization size, department and job title;
  • industry and industry sub-industry sectors;
  • IP and/or MAC address;
  • Cookies (as described in section 10); and
  • any other Personal Data as may be relevant for the purposes listed below.

In all cases, however, the Personal Data gathered is limited to data necessary for the purposes described in Article 3 below.

For visitors and users of the Sites: in order to use certain functions and features of the Site, ECS Singapore requires that You provide certain Personal Data when visiting or using the Site. You are free to decide whether or not to provide all or part of Your Personal Data. However, if You choose not to provide all or part of this Personal Data, the purposes as described in Article 3 hereafter might not be achieved or not properly achieved, some areas and functions of the Sites may not function properly and/or You may be refused access to certain pages on the Site.

3. PURPOSES AND LEGAL GROUNDS FOR PROCESSING PERSONAL DATA

Whether You are a visitor or a user, ECS Singapore collects Your Personal Data for the following legal grounds and for the following purposes:

– Processing activities based on Your consent:

  • To improve Your user experience;
  • To recognize that You have given a  Personal Data so You don’t need to do it for every web page requested;

– Processing activities based on ECS Singapore’s legitimate interest:

  • To enable ECS Singapore to manage surveys.

In addition, when You are a user, ECS Singapore collects Your Personal Data on the following legal grounds and for the following purposes:

– Processing activities based on Your prior consent:

  • To enable You to request and receive information on ECS Singapore on products and services;
  • To ascertain Your requirements and interests and provide You with the most suitable products and/or services ;
  • To enable ECS Singapore to manage its marketing
  • To enable You to register for a seminar, webinar, or event;
  • To enable You to enter a contest

ECS Singapore may provide a hashed user ID to third party operated social networks or other web offerings (such as Twitter, LinkedIn, Facebook, Instagram, or Google) where this information is matched against the social networks’ data own data bases in order to display to You more relevant information.

– Processing based on ECS Singapore’s legitimate interest:

  • To enable ECS Singapore to manage its marketing activities for similar goods and products if You are already using ECS products and services

– Processing based on the performance of a contract :

  • To provide You with a personalized interactive use of the Sites;
  • To allow You to open and maintain an account in order to obtain specialized documentation and technical assistance;
  • To access all the features and options offered by the Sites;
  • To enable You to exchange with other users of the Sites;
  • To enable ECS Singapore to manage its business relationships, including sales opportunities, commercial offers,  purchasing, contracts, orders, invoices,  which may include conversational data triggered via chat functionalities on the Sites, contact forms, emails, and voice messaging data;
  • To provide You with commercial or support-type services;

Generally, when consent is not required, You cannot opt out of non-marketing related communications that are required for the relevant business relationship. With regard to marketing-related communications (e.g., emails and phone calls), ECS Singapore will (i) where legally required, only send You such communications after You have opted in, and (ii) provide You the opportunity to opt out of receiving further marketing-related communications from ECS Singapore.

When You register for an event organized by ECS Singapore, ECS Singapore may share Your name, company, and email address with other participants and sponsors of the same event for the purpose of communication and the exchange of ideas. In addition, ECS Singapore may ask You for information about Your health for the sole purpose of identifying and being considerate of individuals who have disabilities or special dietary requirements throughout the event.

Subject to applicable local law, by providing Personal Data such as but not limited to e-mail address, You hereby expressly authorize ECS Singapore and its affiliates and subsidiaries (“ECS Group Companies”) to use it together with other relevant Personal Data to send You commercial or marketing  communications. ECS Singapore might also use Your email address for administrative or other non-marketing purposes (for example, to notify You of significant changes to the Sites).

4. TRANSFER OF PERSONAL DATA

If You are accessing the Sites from a location outside of the European Union, with laws or regulations governing data collection, use, and disclosure that differ from those of the European Union, please note that through Your continued use of the Sites, which are governed by French law, the corresponding Terms of Use and this Privacy Policy, You are transferring Your Personal Data to the European Union and You consent to that transfer.

Please note that ECS Singapore may transfer Your Personal Data outside of the European Union, as long as before transferring Your Personal Data, ECS Singapore has ascertained that non-European Union entities, including ECS Group Companies, offer an adequate level of protection in accordance with European legislation. ECS Group Companies’ location is available here.

5. RIGHT TO ACCESS, TO RECTIFICATION AND OTHER RIGHTS

ECS Singapore will take reasonable steps to ensure that the Personal Data collected is used for the purposes stated in this Privacy Policy and that such Personal Data is correct and up to date.

You have a right to access Your Personal Data. In addition, You have a right to request the rectification, completion, update or erasure of Your Personal Data. You have a right to restrict processing. You also have a right to obtain a copy of Your Personal Data stored by ECS Singapore. You have a right to object, in relation to specific processing of Your Personal Data. Additionally, You may have a right to data portability.

6. DATA RECIPIENTS

Your Personal Data may be disclosed to and used by ECS Group Company for the purposes stated in Article 3 of this Privacy Policy.

Where ECS Singapore has knowledge that a third party to which ECS Singapore has provided Personal Data for the purposes listed in Article 3 above, is using or disclosing Personal Data contrary to this Privacy Policy or to applicable laws, ECS Singapore will take reasonable steps to prevent or stop such use or disclosure. ECS Singapore will also disclose Your Personal Data to third parties if ECS Singapore determines that such disclosure is necessary for technical reasons (such as hosting services by a third party) or to protect ECS Singapore’s legal interests (such as in the event of a sale of assets to a third company, or a change of control or a total or partial liquidation of ECS Singapore).

7. DATA SECURITY

ECS Singapore undertakes to ensure the protection and security of Personal Data that You choose to communicate, in order to ensure the confidentiality of Your Personal Data and prevent Your Personal Data from being distorted, damaged, destroyed or disclosed to unauthorized parties.

ECS Singapore maintains reasonable physical, electronic, and procedural safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. As part of those safeguards, ECS Singapore employs sophisticated technology designed to protect Personal Data during its transmission and prevent transmission errors or unauthorized acts of third parties. However, while ECS Singapore strives to protect Your Personal Data, in light of the inevitable risks of data transmission over the internet, ECS Singapore cannot guarantee full protection against any error occurring during the course of Personal Data transmission which is beyond ECS Singapore’ reasonable control.

Since all Personal Data is confidential, access is limited to employees or ECS Group Companies who have a need to know such data in carrying out their tasks. All the people who have access to Your Personal Data are bound by a duty of confidentiality and subject to disciplinary actions and/or other sanctions if they fail to meet these obligations.

However, it is important for You to exercise caution to prevent unauthorized access to Your Personal Data. You are responsible for the confidentiality of Your password and information appearing on Your account. Consequently, You must ensure that You log out of Your session in the event of shared use of a computer.

8. COOKIES

The Sites may use cookies or other technologies serving the same or similar purpose (together referred to as “cookies”), that may collect or store Personal Data. Cookies are text files stored and used to record Non-Personal and Personal Data concerning Your browsing and use of the Sites. Cookies can be either persistent (ie., remain after You logoff from the Sites in order to be used on Your subsequent visits to the Sites) or transient (i.e., removed when You close the web browser).

ECS Singapore may also use third party services (such as Adobe Analytics, Google Analytics, LinkedIn) to perform services on its behalf, in particular to:

– analyze Your browsing habits and measure the Sites audience,

– analyze Your interests and offer You targeted marketing or advertising,

– allow You to share content from the services with other people on social networks or to let these other people know what You are looking at or what You think (e.g., the “Like” button on Facebook)

In such a case, cookies provided by such third party vendors may be used and stored. By transmitting the information generated by these cookies, the cookies’ settings ensure that an IP address is anonymized before geo-localization and before storage. Our providers will use this information for the evaluation of Your use of the Sites, compiling reports on the Sites activity for ECS Singapore, to propose better services to You that are suited to Your needs, and display advertisements You that are suited to Your needs. Cookies will not associate Your IP address with any other data they hold.

When You browse the Sites, cookies are enabled by default and data may be read from or stored locally on Your device if Your browser settings allow. You will be notified of the use of cookies the first time You access the Sites with a different device; ECS Singapore will not install any cookies before obtaining Your explicit consent. You may decide to accept or refuse some or all cookies. You can configure Your browser software to refuse all cookies (including cookies used for web analytics services); if You do so, however, some areas and features of the Sites may not function properly and/or You may not be able to access some parts or services of the Sites.

9. DISPUTE RESOLUTION

Although ECS Singapore has put in place reasonable safeguards to protect Personal Data, ECS Singapore recognizes that there is no method of transmitting or storing Personal Data that is completely secure.

However, ECS Singapore is committed to ensure the privacy of Personal Data: if You have a reason to believe that the security of Your Personal Data has been compromised or misused, You should contact ECS Singapore via the following address: marketing@ecss.com.sg.

ECS Singapore will investigate and attempt to resolve complaints regarding use and disclosure of Personal Data in accordance with the principles contained in this Privacy Policy.

Unauthorized access to Personal Data or the improper use of Personal Data may constitute offenses under local law.

If Your usual place of residence is in European Union, Lichtenstein, Norway or Iceland, You have a right to file a complaint with Your competent data protection authority.

10. YOUTUBE

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.